Welcome To Welltime

Welltime Ltd. is a Glasgow-based software company that specialises in IT solutions for the dental industry. Our mission is to help dental practices serve their patients with a seamless, holistic experience throughout the patient journey. We are convinced that by leveraging digital technologies in smart ways, dental practices can (a) improve their understanding of patients’ needs and serve them more effectively, thereby generating more income, and (b) become more efficient by streamlining routine administrative tasks through automated data processing.

We currently serve more than 400 dental clinics and practices across the UK with our two patient-centric solutions, Appointmentor and Patient Connections. Both solutions interface with most major Practice Management Systems, thereby ensuring a superior patient experience and fully automated data processing. In everything we do, we are committed to delivering high-quality, reliable solutions at an attractive price point.

Our Approach

We accompany dental practices throughout the patient acquisition & retention cycle, from receiving and processing bookings to engaging with their patients online. Pro-active patient education and product recommendations are perfect ways for dental practices to service the discerning patient both before and after a treatment. Post-treatment, we enable the efficient handling and evaluation of patient feedback. At the closing of the cycle, we help dental practices build their online reputation through their patients’ testimonials, thereby fuelling further business growth.

Working with Welltime means killing three birds with one stone: new patient acquisition, greater patient retention and superior operational efficiency.

The Patient Acquisition & Retention Cycle

patient-acquisition-retention-cycle

Meet Our Team

Mubbasher Khanzada
Mubbasher KhanzadaCEO
With a background in Engineering and Computer Sciences, Mubbasher has been involved with different companies as an entrepreneur, IT architect and evangelist. Prior to Welltime, he worked for the United Nations Development Programme (UNDP) and Accenture. Mubbasher is a fellow of the Saltire Entrepreneurial Leadership programme and holds an MBA from the University of Strathclyde, Glasgow.
Dr. Mahfooz Jawed
Dr. Mahfooz JawedChief Operating Officer
Dr Jawed brings extensive experience in finance and project management. Prior to Welltime, he worked with Algosaibi Group in Bahrain, where he was responsible for trade and structured finance, and with Dawney Day Group as a financial analyst. He also led a consultancy firm advising financial institutions on compliance matters. Dr Jawed has a PhD in Economics from the University of Glasgow.
Muath Tawfiq
Muath TawfiqSales Director/Project Manager
Arslan Qamar
Arslan QamarIT Manager
Sana Elahi
Sana ElahiSoftware developer
Nauman Khan
Nauman KhanSoftware developer
Arish Shahid
Arish ShahidSoftware developer
Yawar Shah
Yawar ShahSoftware developer
Saher Nawaz
Saher NawazQuality Assurance
Saher plays an important part in our company’s product development process. She is responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. She hold an engineering background and enjoy providing end-to-end solutions to software quality problems. She monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

Meet Our Board

Dr. Rafik Gardee
Dr. Rafik GardeeDirector
Prof. Rafik Gardee, MBE, has a medical career spanning over 40 years. He was the Founding Director of National Resource Centre for Ethnic Minorities (NHS Scotland) and a former NHS Public Health Consultant in Primary Health Care. He has worked in developing communities in Africa, Canada and the UK. He is occasionally invited as a visiting professor in International Health and Community Development.
John Stewart
John StewartBoard member (Compliance)
John Stewart has extensive experience from across a number of industries, including Finance, Manufacturing and FMCG. He has held senior leadership roles and served on the boards of Caledonian Investment Angels as well as various engineering and trading companies.
Judith Halkerston
Judith HalkerstonBoard member (Sales & Operations)
Judith Halkerston served as VP Global Health at British Telecom. Previously, she was the Managing Director of the Energy, Utilities and Telecoms business for Logica in the U.K., leading a team of over 800 people in the U.K. and 300 people in India. She has also held board positions with leading Systems Integrators.
Robert Fletcher
Robert FletcherBoard member (Marketing & Branding)
Robert Fletcher is the ex-CEO of Saatchi & Saatchi Europe & Middle East as well as the ex-CEO of MC Saatchi (NY). Robert has over 25 years of marketing and advertising and industry experience working with some of the world’s top brands.

Advisory Team

Chris Barrow
Chris BarrowAdvisor
Chris Barrow is the foremost dental business coach in the UK with industry-wide connections and a large following. He is the founder of 7connections business coaching and an active consultant, trainer and coach to the UK dental profession. He is also a regular contributor to the dental press, social medial and online forums.
Dr. Jameel Gardee
Dr. Jameel GardeeAdvisor
Dr. Jameel Gardee is a specialist restorative dentist advising company about needs of the professionals and suitability of our products. He is the Clinical Director at the Glasgow Smile Clinic, and advises Welltime in all aspects of its dental software innovations.

Our Happy Clients