“Negative feedback can always be a bit daunting”, says Mubbasher Khanzada, CEO of Welltime, “since no one likes to think that they are not doing a good job, and this may be particularly true for dentists. But there is much to be learned by constructive criticism and by giving your patients the opportunity to provide feedback in a number of different ways you can begin to provide a service that is truly exceptional.”

Read the full opinion editorial as published in Dental Supplies magazine.

Patient Connections from Welltime

An important and very cost efficient medium to gather your patients’ feedback is the Internet.