Our strength is in our innovative and creative approach to provide solutions that make life easier for our customers and help their businesses grow.
We have developed deep expertise in Software and IT development especially in the web based cutting edge technology and software solutions.
We have been very pleased with the Appointmentor online booking/registration. We were sceptical of this concept, but the degree of control has made it easy to deal with our concerns. Patients have been very happy with the facility.
We have so far acquired 50 new patients since starting in February this year and 227 existing patients have already booked their appointments using the system.
We receive 120 booking on average per month purely through Appointmentor Online Booking System. 60% of online bookings are from new patients. In last quarter we had over 250 new patients sign ups. It saves our receptionists valuable time when patients book without making a call. Appointmentor has facility to charge upfront for the treatments online. We receive around £6,000 a month in upfront payments. Because patients have pre- paid they turn up, our DNA rate is almost zero.
Providing online booking was part of our practice vision to provide 24-hour booking facility for our patients. Online bookings now account for 15 to 20% of our recall patients which reduces the resource requirement at the reception desk. The feedback from the patients is generally positive. Welltime efficiently implemented the software and provide excellent on going support to our practice and to patients using the system.