Online Booking allows patients to book appointments 24×7 from practice’s website with practice have full control over their appointment books.
AppointMentor Online Booking System work as a virtual receptionist to capture business when the practice is closed, or when lines are being busy or over the weekend. Make life easier for patients, fitting with their lifestyle, making your services available and accessible and easy to book any time from anywhere, therefore increasing customer loyalty and customer retention, increasing revenues and growing your business.
With simple clicks, upload your the patients schemes and treatments offering for online booking and attach them with the dentists offering them. Practice maintains full control over its appointments book and patients only see a list of the available slots rather the whole appointment books.
Online booking system also helps to get the new patient registration from your website and details go straight into backend management system. You can also charge for missed and cancelled appointments.
|1||Appointment online booking system
– date & time
|2||Multiple schemes / Payors|
|3||Unlimited dentists in a practice|
|4||Advance 6-level matching and filtering (Customer Type (scheme), Service session, provider, service type|
|5||New patient registrations – 15 new patients allowed|
|6||Family members bookings|
|7||Basic reporting (bookings done, cancellations in the last one month etc.)|
|8||Full account history (including past appointments) available for the customers (last 1 month)|
|9||Email support available through email|
|10||Online payment (credit cards/debit cards) processing (PayPal Checkout)|
|11||Auto Recall (sending direct recall link via email, letter, SMS)|
|12||Unlimited patient appointments|
|13||Unlimited New Patient Registrations|
|14||Compatible with the Practice App.|
|15||Customisation Same look and feel as the practice/group’s website, Logo, colours to provide consistent Patient Experience, custom patient notices, ability to customize email messaging (for booking confirmation, reminders)|
|16||Live support Availability of support through phone 9am- 5pm Business Days.|
|17||Advanced high level of control of appointments
+ advanced control panel, rearrange and cancellation cushion, restrictions on cancellation and re-arranging, e.g. late cancellation based on each treatment
|18||Auto booking confirmation emails, auto email reminders [booking and reminders for all patients, email reminder template.(Check based on AuditLog in R4 for newly booked appts for today.|
|19||Contiguous Appointments (optimizes larger slots for more revenue generating treatments)|
|20||Appointment Bundling (Clinician based- allows dentists + Hygienist appointments bundling)|
|21||New Registration Welcome Pack: Provides an automated ‘Welcome Pack’ at new patient registration (add links to templates). Medical history form static link addition to customized templates.|
|22||Maps / SAT NAV integration: Google Maps / SatNav integration.|
|23||Calendar integration: Outlook, iCal, GoogleCalendar integration|
|24||Social Media integration: Patients can see and like the practice Facebook page as well as see practice Twitter feed from the Appointment booking pages.|